Privacy Policy

The protection of your personal data is very important to us. Therefore, we process your data solely on the basis of the legal provisions (General Data Protection Regulation (EU) 2016/679 (GDPR)).  In this Privacy Policy, we inform you about data processing on our website.

Log Files

When you visit our website, the following information will be stored for technical reasons in the so-called “log files”:

  • the IP address of the computer requesting access
  • the site from which you are visiting us
  • the pages you visit on our site
  • the date and duration of the visit
  • the browser type
  • the operating system

This data will be stored for no more than 10 days as a technical precaution to protect our server against unauthorised access.

Contact us

If you contact us via the contact form on our site or by email, the data you provide to us during this communication will be stored for six months so that requests can be processed in the event of subsequent inquiries.  We will not share this information with third parties without your consent.

Cookies – General Information

Our site uses cookies. A cookie is a small file of letters and numbers that identifies your browser.  Cookies are temporarily stored on your computer and are only transmitted to our server when you visit our site.

We use cookies to make our site more user-friendly.  Some cookies remain stored on your device until you delete them.  They allow us to recognise your browser on your next visit.

If you do not wish cookies to be stored on your device, you can set your browser accordingly. You can view and delete cookies stored on your device and control how cookies are generally handled through your browser settings. You can get more information through your browser’s “Help” function.

Disabling cookies may limit the functionality of our site.

Cookies we use

We use cookies for the following purposes:

COOKIE NAME DURATION PURPOSE
woocommerce_cart_hash session Helps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cart session Helps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_ 2 days Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewed session Powers the Recent Viewed Products widget.
store_notice[notice id] session Allows customers to dismiss the Store Notice.
wp-wpml_current_language 1 day Stores the current language.
_icl_visitor_lang_js session Stores the redirection language.
wpml_browser_redirect_test session Tests if cookies are enabled.
cookie_notice_accepted 1 month Saves the visitor preferences regarding cookies on the website.

Storage of data in our online store

We note that the IP data of the access line, as well as the name and the buyer’s address are stored for the purposes of the easier purchase process and for the subsequent processing of the contract.

In addition, the following data for the performance of the contract is stored with us: full name, company name, delivery and billing address, phone number, email address, and if a VAT invoice is requested, VAT Number and Tax office. The data you provide us need for the fulfillment of the contract. Without this data we cannot conclude the contract with you.

This data is not transferred to third parties, except to the shipping company for the purpose of delivering the goods and to our accountants for the purpose of fulfilling our tax obligations.

After the purchase process is completed, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship is stored until the end of the tax retention period.

The name, address, purchased goods, and date of purchase are stored until the end of our product liability.

Your rights

You have a right to information (Articles 12, 13 and 14), to access (Article 15), rectification of data (Article 16), to erasure/”right to be forgotten” (Article 17), to restriction of processing (Article 18), to data portability (Article 20), to object (Article 21) and not to be subject to automated decision making and profiling (Article 22).  If you believe that the processing of your data breaks the law on data protection or if your data protection claims have been breached in some way, you can make a complaint to the supervisory authority.

Contact Information

Holomon Organic Herbs
Taxiarchis, Halkidiki, 63100
Τ: +30 23710 94394
Email: info@holomon.gr